Medical conditions, Special needs, Health
Prior to receiving your treatments, please inform me about any special needs or medical conditions, pregnancy, injuries, allergies, or disabilities. This will help customise your service to ensure the highest satisfaction and benefits.
If you have a potentially contagious condition on your hands or feet, signs of a fungus or wart for example, I can not provide services to you until said condition has fully cleared up. I also can not perform services if open or infected wounds are present. If you have a condition on your hands or feet that you think is suspect, please notify me before the service begins, and I will advise you on whether or not services can be legally and safely performed.
Children
I love to do children’s nails! However, unattended children in the salon can be disruptive and dangerous. I use many products that are harmful if ingested or applied to unprotected skin. If you have children under 10 who are not receiving nail services, where possible please keep them safe and leave them at home with a sitter. Children under the age of 15 should be accompanied by a responsible adult.
Children under the age of 16 will need parental consent to receive Nail treatments. Acrylic nail enhancements will not be applied to any child under the age of 15. Gel Polish will not be applied to any child under the age of 12. These treatments on such young, tender nails cannot be guaranteed, and could cause temporary or even permanent damage.
Cancellation
Your appointments and well-being are very important to me. I understand that sometimes, unexpected delays can occur, making schedule adjustments. If you need to cancel your appointment, I respectfully request at least 24 hours notice.
My Policy:
- Any cancellation or reschedule made less than 24 hours will result in a cancellation fee. The amount of the fee will be equal to your deposit of the reserved services.
- If you are more than 30 minutes late for your service, may not be able to accommodate you. In this case, the same cancellation fee will apply. I will do my very best to reschedule your service for another time that is convenient to you.
- In the event of a true, unavoidable emergency, all or part of your cancellation fee may be applied to future services.
Refunds
If you are not happy with your nails, please make me aware of it before you pay. I will adjust them to your satisfaction or remove any enhancements or coatings that have been applied at the first available opportunity. Absolutely no refunds will be given after you have left the salon.